Lead Monster

Terms of Service

Last updated: May 4, 2026

These Terms of Service ("Terms") govern your access to and use of LeadMonster (the "Service"), provided by LeadMonster ("LeadMonster", "we", "our", or "us"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility and Accounts

You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for business use. When you create an account, you agree to provide accurate information and to keep your credentials confidential. You are responsible for all activity under your account. Notify us promptly at [email protected] if you suspect unauthorized access.

2. Subscriptions, Pricing, and Billing

  • Plans. Access to paid features requires an active subscription. Plan features and pricing are described on our pricing page or order form.
  • Founding Member Pricing. If you signed up under our founding member offer, your locked-in price applies for as long as your subscription remains active and uninterrupted, subject to these Terms. Lapses, downgrades, or cancellations may forfeit founding member pricing.
  • Billing. Subscriptions auto-renew at the end of each billing period (monthly or annual, as selected) until cancelled. You authorize us and our payment processor (Stripe) to charge your payment method on file.
  • Taxes. Fees are exclusive of applicable taxes, which you are responsible for paying.
  • Cancellation. You can cancel anytime from your billing settings. Cancellation takes effect at the end of your current billing period; you retain access until then. We do not offer prorated refunds for partial periods, except where required by law.
  • Price changes. We may change pricing for new billing periods with at least 30 days' notice by email or in-product. Founding member locked pricing is unaffected unless you change plans or cancel.

3. Acceptable Use

You agree not to, and not to permit any third party to:

  • Violate applicable law or the rights of others, including privacy, data protection, intellectual property, anti-spam (including CAN-SPAM, CASL, and GDPR where applicable), and export control laws.
  • Use the Service to send unsolicited bulk email, spam, or harassing communications.
  • Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent that applicable law expressly permits.
  • Resell, sublicense, or make the Service available to third parties outside your organization without our written consent.
  • Scrape, crawl, or use automated means to access the Service except through our documented APIs.
  • Interfere with or disrupt the integrity, performance, or security of the Service.
  • Use the Service to build a competing product or to benchmark performance for publication without our consent.
  • Upload or transmit malicious code, or use the Service to violate the security or terms of any third-party platform.

4. Connected Accounts and Third-Party Platforms

You may connect third-party accounts (e.g., email, calendar, LinkedIn) to use certain features. You are responsible for complying with the terms of those third-party platforms. Your use of any connected account through the Service must remain within the permissions you have granted and any limits the third-party platform imposes. We are not responsible for changes, suspensions, or terminations imposed by third-party platforms on your connected accounts.

5. Your Content

You retain all rights in the content you submit to the Service ("Your Content"), including target customer profiles, lists, notes, and messages you draft. You grant LeadMonster a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content solely as needed to operate, secure, and provide the Service to you. You are responsible for ensuring you have the rights and permissions necessary to submit Your Content and to send any communications generated through the Service.

6. Public Signal Data

The Service surfaces publicly available information about companies and individuals to help you identify timely outreach opportunities. You agree to use this information lawfully and in accordance with the terms of the underlying sources. You are solely responsible for determining whether and how to contact any individual, including compliance with applicable communications, privacy, and anti-spam laws.

7. Our Intellectual Property

LeadMonster and its licensors own all rights, title, and interest in and to the Service, including software, models, data structures, designs, and trademarks. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription. No other rights are granted by implication.

8. Feedback

If you provide feedback or suggestions about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

9. Beta and Preview Features

We may offer features identified as beta, preview, or experimental ("Beta Features"). Beta Features are provided as-is, may be changed or discontinued at any time, and are not subject to any service-level commitments or warranties.

10. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, create risk or legal exposure for us, or if we discontinue the Service. We will use reasonable efforts to notify you of termination. Upon termination, your right to access the Service ends and we may delete Your Content after a reasonable retention period as described in our Privacy Policy.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT BUYING SIGNALS WILL RESULT IN ANY PARTICULAR BUSINESS OUTCOME. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADMONSTER AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS.

13. Indemnification

You agree to defend, indemnify, and hold harmless LeadMonster from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to (a) Your Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third-party rights.

14. Changes to the Service

We may modify, add, or remove features of the Service at any time. We will use reasonable efforts to communicate material changes that adversely affect your active subscription.

15. Changes to These Terms

We may revise these Terms from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. The exclusive venue for any dispute arising out of or related to these Terms or the Service is the state and federal courts located in Delaware, and you consent to personal jurisdiction there. Nothing in these Terms prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

17. Miscellaneous

  • Entire agreement. These Terms (together with the Privacy Policy and any order forms) are the entire agreement between you and LeadMonster regarding the Service.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver. Our failure to enforce any right is not a waiver of that right.
  • Force majeure. Neither party is liable for delays caused by events outside its reasonable control.

18. Contact

Questions about these Terms? Email [email protected].

Lead Monster